Whitefish implements new emergency notification software

The City of Whitefish has partnered with CivicPlus to implement its mass notification software. 

By partnering with CivicPlus, the City of Whitefish will be able to issue urgent notifications, emergency instructions, warnings and routine communications to subscribed residents via email, text message and voicemail to keep people safe and informed.  

In a local emergency, community members subscribed to the CivicPlus system will benefit from immediate, actionable information and instructions sent via their preferred notification channel. 

“We are excited to announce the rollout of the CivicPlus Mass Notification software, a significant advancement in how we communicate with our community,” said City Manager Dana Smith. “This powerful tool will enable us to deliver real-time updates on emergencies, road closures, and important local events directly to residents' phones and devices.” 

The CivicPlus Mass Notification software also integrates with the Federal Emergency Management Agency’s Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System, NOAA weather radios, and television broadcasts, to provide area-specific alerts in times of emergency. 

By integrating its CivicPlus Mass Notification system with IPAWS, the City of Whitefish will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area. 

“CivicPlus is built on designing innovative solutions for local governments,” said Cari Tate, CivicPlus Solutions Director. “We continually invest in our products, such as our Mass Notification software, to strengthen and transform how governments serve and communicate with their residents. We are proud to partner with the City of Whitefish to help them accomplish their public safety goals.” 

“By enhancing our communication capabilities, we are not only prioritizing public safety but also fostering a stronger, more connected community,” Smith said. “We encourage all residents to sign up and take advantage of this vital resource, ensuring they are informed and prepared at all times.”  

Visit cityofwhitefish.org/703/Alerts-Notifications to sign up.