Ski resort has renewed confidence in Chair 4
We know many of you have questions about our new Chair 4, the Snow Ghost Express, and I wanted to take a moment to answer them as best I can.
First off, we want to thank everyone for their patience as we have worked through our various issues with Chair 4. Believe me, we feel everyone's frustration. All of our employees feel the stress of this, our lift mechanics absolutely feel the stress of this and, believe me, I certainly feel it. We want this chair to spin consistently more than anyone.
The first point I want to make is that any challenges we have had with Chair 4 this season are separate from the challenges of last winter. As we have identified issues with the lift, we have remedied them with the manufacturer. We have been diligent and stayed on top of these challenges at every step of the way. In no way is this a matter of missed or deferred maintenance from the summer.
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