Whitefish creates app so folks can report issues around city

Print Article

The City of Whitefish is making it easier for folks to report issues they see around town.

The city recently set up a web application that allows people to report issues on smart phones or computers. The application, called the Problem Reporter, is for non-emergency issues.

Public Works Director Craig Workman said the city looked at a number of different tools to engage citizens in creating the application.

“This gives residents and business owners an avenue to communicate with us,” he said. “This for minor, non life-threating issues — if there’s a pothole in a street or a limb on a tree that needs to be trimmed.”

The application sorts reporting issues for different departments — parks, code enforcement, short-term rentals, street problems, tree problems and water conservation.

In reporting an issue, there are different categories to select along with the opportunity to describe details of the issue and attach a photo. Those reporting issue are required to provide their name, phone number and email address, but the city notes that it does not share personal information from the reports.

To assist the city in properly locating the issue, if using a web browser the location must be enable. Adding pictures, Workman noted, is also helpful in assisting the city address issues.

Workman said the problems reported go directly into the city’s work order system so the issues can be tracked through the process.

“We can update people as we investigate the issue and it’s solved,” he said. “This is our attempt to give people another way to communicate with the city.”

The web application can be found at the bottom right corner of the city website at http://www.cityofwhitefish.org/ or directly at https://maps.cityofwhitefish.org/publicapps/reporter/

Print Article

Read More Local News

Future of Great Northern brewery uncertain, building already sold

January 17, 2020 at 4:55 pm | Whitefish Pilot The future of Great Northern Brewing Company in downtown Whitefish appears to be uncertain. Jeanie Konopatzke, the brewery’s owner, says the building has been sold, but she’s still hoping a buyer c...

Comments

Read More

Goguen asks court to toss police chief’s lawsuit

January 15, 2020 at 2:56 pm | Whitefish Pilot Whitefish businessman and philanthropist Michael Goguen has asked Flathead District Court to dismiss a lawsuit filed against him last month by Whitefish Police Chief Bill Dial, alleging Goguen attemp...

Comments

Read More

Resort touts deepest snow in state

January 15, 2020 at 10:04 am | Whitefish Pilot January has delivered the goods to Northwest Montana’s mountains. As of Tuesday, Whitefish Mountain Resort boasted the deepest snowpack in the state following a week of seemingly nonstop snowfall. T...

Comments

Read More

Engineer OK’d for Baker Ave. underpass

January 15, 2020 at 5:00 am | Whitefish Pilot Whitefish City Council last week approved awarding an engineering contract for designing the Baker Avenue pedestrian underpass project. The underpass is planned to span under Baker near the O’Shaug...

Comments

Read More

Contact Us

(406) 862-3505
312 E. Second Street
Whitefish, MT 59937

©2020 Whitefish Pilot Terms of Use Privacy Policy
X
X